Moving Tips & FAQ

We aim to make your move as stress-free as possible. As a result, we have put together some useful moving tips to help you prepare for the big move.

There are also some useful FAQs to answer any questions you may have.  

Get a Removal Quote

The first thing you need to do is get a removal quote and find out if there is availability on the day you intend to move. Either call us or fill out our handy online quotation form. If you are local, we will send out one of our expert removal team members who will assess the number of items you need moving so we can provide a fixed quotation. We also offer an hourly rate which is ideal for small, local moves.

Confirm Your Booking

Once you have a moving date set and wish to book our removal services, please contact us to confirm your booking. We advise booking as soon as possible to avoid disappointment.

Access Issues

Our team are happy to go above and beyond to ensure your moving day runs smoothly. However, if you know of any access issues, please tell us in advance. We need to know what floor your property is on if it is in a block, if there is limited parking, parking restrictions, steps to the ground floor level or if the higher floors are only accessible by lift.

Clear Out Junk

There is nothing more annoying than moving a load of old clutter that you no longer need. We advise sorting through all your belongings well in advance of your moving date to declutter so that you only move the things you really need. If you need assistance with this, get in touch to arrange our clearance services.

Packing

Please ensure all your belongings are packed in advance so that when we arrive we can load up the lorry or removal van straight away. Use appropriately sized strong boxes and bubble wrap to ensure your belongings are safe during transit. If required we can provide packing materials and a packing service as part of your contract for a complete hassle-free moving experience.

We advise that any flat-packed furniture is dismantled before the move, as usually flat-packed furniture will travel better when dismantled. If required, our team can dismantle and reassemble your furniture, so get in touch to arrange this service.

White Goods

Defrost the freezer and remember to disconnect all white goods including:
  • Fridge/freezer
  • Washing machine
  • Tumble drier
  • Dishwasher

What if I am Behind Schedule?

If you are a bit behind schedule, don’t worry, just give us a call and let us know. If required we can provide additional services such as packing to ensure your move runs to plan and to time.

Essentials for Your Moving Day

It is wise to think ahead and prepare an essentials bag for your moving day. They include:

  • Kettle, as well as hot and cold drink supplies
  • Snacks for the journey
  • Any paperwork and documents you will need on the day
  • Keys
  • Children’s toys and spare clothes if required
  • Wallet
  • Phone

Notification of Change of Address

Remember to notify relevant people and organisations of your new address. They may include:
  • Council tax
  • Benefits
  • Passport office
  • Doctor
  • TV licence
  • Utility companies

Frequently Asked Questions

We operate throughout Plymouth, Devon and Cornwall primarily, however, we are happy to travel throughout the UK as required. 

Yes. We offer 10% discounts to senior citizens, Armed Forces personnel and students (subject to proof of eligibility).

 

We are covered by a comprehensive ‘goods in transit’ insurance policy. In addition, we also hold £2m public liability insurance. 

 

Either give us a call or fill out our handy quotation form below.

 

We pride our business on being highly flexible. As a result we will do all we can to accommodate your needs. We can normally provide our services at short notice if required.  

 

We will contact you the day before your service to confirm the arrangements.

On the day our staff may arrive in unmarked vehicles, however they are fully uniformed so you will know exactly who they are. 

 

Yes. As a registered waste carrier, upon completion of the job you will receive a Waste Transfer Note, detailing the waste that has been removed. The note will also list our registration number which you can keep for future reference. 

 

We care about the environment. As a result, we recycle as much as possible. Any reusable items are donated to local charities. 

 

Customer satisfaction is our number one priority. If you are unhappy with our service please let us know. You can either contact us in writing at the address found here, or email us stating the nature of your complaint. We will respond to your concerns within 7 working days. Your statutory rights are not affected.

Contact SAS Logistics

If need any advice or have any questions relating to our services, then please do not hesitate to get in touch.

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